(4.2 / 5)1570+ Ratings

Costoffs Reviews

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Overall Rating

4.2
7 Reviews
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About Costoffs

Costoffs.com is an online store that specializes in Home & Office furniture. They offer a wide range of products including furniture, garden supplies, and beauty & makeup tools. Some of their best sellers include items like the Commercial Pop-up Canopy, Heavy Duty Clothes Hanging Rack, Adjustable 3 Fold Portable Massage Spa Bed Therapy, and Wooden Garden Planter Bed, among others.

In terms of services, Costoffs provides a customer-oriented design, with a painstaking selection of materials and skillful manufacturing. They offer free shipping & delivery and a 24-hour after-sell service. They also have a Help Center that provides more information about order issues, refund & return issues, and contact info. They offer Free Shipping on all items, and delivery typically takes 10 to 15 working days, depending on your destination and the shipping carrier. If the item is damaged in transit, customers are advised to contact them within 3 business days after receiving shipping.

Their contact info includes an email address (info@costoffs.com) and a live chat feature available from 10:00 AM - 6:00 PM, PST From Monday to Friday. They also have a physical address at 12951 Benson Ave.#135 Chino, US, 91710.

Costoffs Pros & Cons

Pros of Costoffs.com:

  • High-Quality Materials: The materials used are described as high quality, sturdy, and eco-friendly.
  • Clear Instructions: The instructions for assembly are clear and easy to follow.
  • No Pungent Odor: There is no pungent odor from the materials, indicating good manufacturing practices.

Cons of Costoffs.com:

  • Limited Information: Specific cons are not detailed in the provided sources, but general feedback might be available through customer reviews.

For more detailed customer feedback, it is recommended to check customer reviews on platforms like Sitejabber.

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Costoffs Customer Reviews (7)

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Petra Hegedüs
Petra Hegedüs
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Feb 15, 2023
Jens Schmidt
Jens Schmidt
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Feb 15, 2023
Jason Hahn
Jason Hahn
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Feb 14, 2023
Vaden Roy
Vaden Roy
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Feb 12, 2023
Carmelo Trentino
Carmelo Trentino
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Feb 12, 2023
Yvette Lagacé
Yvette Lagacé
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Feb 12, 2023
Chelsea Watkins
Chelsea Watkins
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Feb 11, 2023

Costoffs Customer’s Q&A

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Costoffs Features and Benefits

Here are the key features and benefits of using costoffs.com:

  • Well-crafted furniture: The furniture is sturdy, durable, and has a high-class look.
  • Free shipping: Enjoy free 2-3 day delivery within the mainland USA.
  • Easy 30-day returns: Hassle-free returns and exchanges within 30 days.
  • Rapid support: Customer service inquiries answered within 48 hours.
  • 100% secure payments: Shop stress-free with secure and versatile payment options.
  • Affordable: Free shipping and factory-direct low prices to save great for you.
  • Environment-friendly: Durable and environment-friendly materials are adopted.

These features and benefits make costoffs.com a good choice for online furniture shopping. Remember to do thorough research before making a purchase.

Costoffs Pricing

Costoffs.com offers various furniture items with prices ranging from $324.99 for the 4PCS Weave Modern Chair. The website also provides 30-day returns for all collections, including desks, outdoor furniture, best sellers, and office furniture.

About costoffs.com Payment Method?

Costoffs.com offers several payment methods such as Alipay, Mastercard, Paypal, and Visa. These methods provide the consumer the option to get their money back if a product is not delivered or another form of dispute arises between the consumer and the merchant. If a return is approved, then the refund will be processed, and a credit will automatically be applied to the consumer's credit card or original method of payment, within a certain amount of days. However, there is never a 100% guarantee. Please note that this information is based on the data collected from the internet and may not be completely accurate.

Costoffs FAQs

FAQ

Costoffs Alternatives

Costoffs.com is an online store specializing in home and office furniture. However, if you are looking for alternatives, here are some general options:

  1. Wayfair - Known for its extensive selection of furniture and home decor.
  2. IKEA - Famous for affordable, modern furniture.
  3. Amazon - Offers a wide range of furniture and home goods.
  4. West Elm - Provides stylish and modern furniture.
  5. Crate & Barrel - Specializes in high-end home furnishings.
  6. Pottery Barn - Offers a variety of stylish furniture options.
  7. Target - Provides affordable home decor and furniture.
  8. Overstock - Known for its discounted prices on home goods and furniture.
  9. Joss & Main - Offers stylish and affordable furniture.
  10. Birch Lane - Provides a range of affordable furniture options.

These alternatives offer a diverse selection of furniture and home decor, catering to various tastes and budgets.

FAQ

What is the Costoffs 30-Day Money Back Guarantee?

Every purchase made on costoffs.com is 100% guaranteed with a 30-day money-back guarantee. If the items received are not as expected, you can exchange or return them for a refund, excluding return shipping fees. Products must be returned in original packaging within 30 days of delivery or 40 days of purchase.
FAQ

How long does it take to receive a response from Costoffs customer service?

Costoffs customer service team aims to respond to inquiries within one working day and no later than two working days.
FAQ

Can orders be canceled before shipment?

Orders can be canceled within 24 hours of placing the order for a full refund. To cancel, contact info@costoffs.com with the order details.
FAQ

Do I have to pay for return shipping fees?

Yes, unless it is a problem caused by Costoffs.
FAQ

How can I initiate a refund or exchange?

To initiate a refund or exchange, please email info@costoffs.com with the order number, reason for return, and any images or videos of the product. Once the request is approved, the company may request tracking numbers.
FAQ

What payment options are available on Costoffs.com?

Costoffs.com accepts PayPal and Stripe (Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Apple Pay).
FAQ

Does Costoffs offer free shipping?

Yes, Costoffs offers free shipping on all items to shipping addresses within the United States excluding Alaska, Hawaii, and Puerto Rico.
FAQ

How long does it take to process a refund?

Once a returned item is received, Costoffs will process the refund within 3 business days. It may take some time for the bank or credit card company to process and post the refund.
FAQ

About costoffs.com Prices and Cost?

Costoffs.com is an online store that specializes in Home & Office furniture. They offer a variety of products at different price points. For instance, their Commercial Pop-up Canopy is priced at $151.99, and the Heavy Duty Clothes Hanging Rack is available for $104.99. They also sell an Adjustable 3 Fold Portable Massage Spa Bed Therapy for $141.99 and 27PCS Wood Flooring Pavers Tiles for $104.99. In addition to these, they have a Potting Garden Table for $136.99, a Wooden Potting Bench for $178.99, and a Wooden Garden Planter Bed for $88.99. Other items include a Wooden Raised Flower Garden Bed Kit with Shelf for $80.99, a 3 Tiers Wooden Garden Bed for $88.99, and a Wingback Accent Chair Brown for $316.99. Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

FAQ

What is the return policy of costoffs.com?

The return policy of Costoffs.com is as follows: If you are unsatisfied with your purchase, you can initiate a return or exchange up to 30 days from the date of delivery. All returns must be unused, unwashed and undamaged and all packaging, labels and tags must remain intact and be attached with the item. To initiate a return for an exchange or refund, please email at info@costoffs.com stating your reason of return and attach order number, images/video of the product. If you need to cancel your order, you must cancel within 24 hours to receive a full refund. After you receive your order, if it is not a return caused by their problem, the return shipping fee will be borne by the customer. If it is their problem, they will bear the return freight. The return address is either of 1651 S Carlos Ave, Ontario, CA 91761, 435 East Algonquin Road Arlington Heights, IL 60005, or 2 S Middlesex Ave, Ste B Monroe Township, NJ 08831. Choose the nearest warehouse from these. Once they’ve received the returned item, they will then process your total refund to your the original method of payment within 3 business days.

FAQ

How can I contact customer service at costoffs.com?

You can contact the customer service at Costoffs through the following ways:

  • Email: You can reach them at info@costoffs.com.
  • Address: Their physical address is 12951 Benson Ave.#135 Chino, CA 91710, United States.
  • Form: You can also contact them via the form available on their website.
  • Live Chat: They offer live chat support as well.
  • Hours of Operation: Their customer service is available from Monday to Friday, 10:00 AM - 6:00 PM, PST.

Please note that they can assist with updating account information, providing product guidelines, tracking orders, processing a return, and more. They value your feedback and would like to hear from you.

FAQ

costoffs.com Return Policy?

Here are the details of the Return Policy and Shipping Policy for Costoffs.com:

Return Policy: - If you are unsatisfied with your purchase, you can initiate a return or exchange up to 30 days from the date of delivery. - All returns must be unused, unwashed, undamaged, and all packaging, labels, and tags must remain intact and be attached with the item. - To initiate a return for an exchange or refund, please email at info@costoffs.com stating your reason for return and attach order number, images/video of the product. - Once your request is approved, they may request the tracking numbers of your item(s). - If you need to cancel your order, you must cancel within 24 hours to receive a full refund. Contact them via info@costoffs.com to have your order cancelled immediately. - If you need to cancel after shipment, it is only valid to UPS ground delivery service and FedEx. All orders must be rejected at delivery. After receiving your returned item, the full refund will be credited back to your original payment within 3 business days. - After you receive your order, if it is not a return caused by their problem, the return shipping fee will be borne by the customer. If it is their problem, they will bear the return freight.

Shipping Policy: - They offer Free Shipping on all items. - Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, and Puerto Rico. They do not deliver to FPO, APO, and PO Box addresses. - They ship in-stock orders as soon as possible. This is often 2-3 business days. If you have ordered multiple items with different ship readiness dates, you may receive separate shipments. - Delivery will typically take 8 to 12 working days, depending on your destination and the shipping carrier. - If the item is damaged in transit, please immediately contact them at info@costoffs.com within 3 business days after receiving shipping and provide product photos.

FAQ

About costoffs.com Popular Products and Services?

Costoffs.com is an online store specializing in Home & Office furniture. They offer a variety of products, including furniture, garden supplies, and beauty & makeup tools. Some of their best sellers include the Commercial Pop-up Canopy, Heavy Duty Clothes Hanging Rack, Adjustable 3 Fold Portable Massage Spa Bed Therapy, 27PCS Wood Flooring Pavers Tiles, Potting Garden Table, Wooden Potting Bench, Wooden Garden Planter Bed, Wooden Raised Flower Garden Bed Kit with Shelf, 3 Tiers Wooden Garden Bed, and the Wingback Accent Chair Brown. They pride themselves on their customer-oriented design, painstaking selection of materials, skillful manufacturing, free shipping & delivering, and 24-hour after-sell service. The reviews for Costoffs.com are generally positive, with customers praising the quality and durability of their products, as well as their excellent customer service.

FAQ

Are there any other payment methods available on costoffs.com?

Yes, there are several payment methods available on costoffs.com. These include Alipay, Mastercard, Paypal, and Visa. These methods offer the consumer the option to get their money back if a product is not delivered or another form of dispute arises between the consumer and the merchant. Please note that there is never a 100% guarantee.

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